Careers at Capacity

There are many reasons why The Capacity Group (part of EPIC Insurance Brokers & Consultants) has become a fast growing “best place to work” in the insurance industry nationally.

Fueled and driven by capable, committed people who share common beliefs, principles and values (what we call EPICness), we are always looking to add similar people – people who care about others, know what they want and aren’t afraid to make it happen – for our clients, for their team mates and for themselves. Please come and join us!

Capacity/EPIC is an equal opportunity employer. Our EQUAL Employment Policy incorporates our commitment to maintain an environment free of discrimination and to comply with all federal state or local laws proving equal employment opportunities, without regard to sex, race, color, creed, religion, national origin, citizenship status, age, marital status, physical or mental disability, sexual orientation, genetic information, veteran status or other basis prohibited by law.

Testimonials from Our People:


Working at The Capacity Group has motivated and inspired me to expand my knowledge in the insurance industry. With Capacity’s team of companies, I have been able to access most of the top rated carriers and policies to fit my insured’s business needs. Not all insurance brokerage groups are able to provide such an extensive range of insurance products and customer service which brings satisfaction to clients and producers.
-Carol Howayek

I love working for Capacity because of the people. Everyone is so warm and friendly. It is a nice place to be able to come to each day. The environment is calm and pleasant and my manager has an open door policy which makes working less stressful.
-Lynn Archer

 


I am coming up on my 1 year anniversary working for The Capacity Group of Companies and I can say that this past year has been nothing short of new and exciting experiences. Working as a Desktop Support Technician for the M.I.S. department within the Corporate Services has allowed for me to network with a magnitude of employees ranging all across the country. Having such a greatly motivated team around me has helped to fuel not only my workplace morale, but my personal ambitions as well.
-Drew Opong

 


Job Opportunities

We partner with the finest, so we need the finest. We need you.

Account Executive, Commercial Lines

The Account Executive for our Commercial Lines team will provide services to our Non-Public Transportation related accounts. This will include assisting customers in making coverage changes and educating clients about policy coverage and insurance needs. This is a full time, exempt position located in our Mahwah, NJ headquarters.

 

Communications Coordinator

We are seeking a talented and enthusiastic wordsmith to join our team as a Communications Coordinator. The ideal candidate will have a knack for crafting compelling and dynamic social media/blog content that will create a following, build awareness and increase engagement for multiple brands. You will interface with a variety of cross-functional team members to achieve our firm’s marketing goals. This is a full time position located in our Mahwah, NJ headquarters.

Responsibilities:

  • Build and manage the company’s social media profiles and presence.
  • Generate creative marketing campaigns to grow and engage followers, with clearly defined objectives and measurable results.
  • Develop and maintain content schedule.
  • Create social media graphics to engage audience.
  • Assist in trade show and corporate event logistical planning including.
  • Collaborate with product marketers, sales professionals, and external influencers and industry experts to produce relevant content that meets the needs of both key stakeholders and our audience.

Requirements:

  • HS / GED required. BS Computer Science / Web Design or related field (preferred).
  • 1-3 year’s work experience in marketing with a focus on social media.
  • Comprehensive understanding of digital and social media universe.
  • Excellent written and verbal communications skills
  • Strong project management and organizational skills
  • Ability to adapt to changing priorities based on organizational needs
  • Typography, layout, and digital design skills including Photo Shop and Illustrator are a plus.

 

Account Executive (Commercial Lines – Healthcare) – Capacity Group of NY – Lake Success, NY

We are seeking a thoughtful, well rounded Account Executive, to join our Commercial Lines team. You will provide services to our Healthcare related accounts. This will include assisting customers in making coverage changes and educating clients about policy coverage and insurance needs. This is a full time, exempt position located in our Lake Success, NY office.

Responsibilities:

  • Manage a book of business. Ensure that all client requests are met timely and accurately.
  • Assist producers in developing existing accounts along with marketing and coverage analysis in support of the producer.
  • Analyze and evaluate new risks.
  • Provide renewal quotes, review endorsements and policy changes.
  • Issue binders, handle non renewals and cancellations.
  • Ensure accurate file and data base set up.
  • Partner with sales staff. Communicate accurate information and review loss history.
  • Must follow all company guidelines and underwriting process.
  • Maintain a good rapport with clients and company underwriters.
  • Attach documentation and communications in AMS 360.
  • Demonstrate a proactive and systematic approach to information gathering, analysis and problem solving.

Requirements:

  • High School / GED Education required.
  • 5 – 7 years’ servicing a commercial lines book of business (Healthcare).
  • Possession of a current P&C License is preferred. (Must be able and willing to obtain, if one does not possess).
  • Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.
  • Possess excellent written and verbal skills in addition to organizational skills.
  • Must be able to work within a team environment.
  • Ability to multi-task and be well organized; prioritize multiple projects.
  • Must possess attention to detail.
  • Must be able to keep information confidential.

 

Account Executive (Personal Lines)

We are seeking a thoughtful, well rounded Account Executive, to join our Personal Lines team. You will provide services to our personal lines accounts. This will including assisting customers in making coverage changes and educating clients about policy coverage and insurance needs. These accounts would include but not limit; personal auto, home, boats, umbrellas, flood etc. This is a full time position located in our Mahwah, NJ headquarters.

Responsibilities:

  • Assist producers in soliciting new business and developing existing accounts along with marketing and coverage analysis in support of the producer.
  • Analyze and evaluate new risks.
  • Evaluate client renewals.
    Provide new/renewal quotes, review endorsements and policy changes.
  • Issue binders, handle non-renewals and cancellations.
  • Ensure accurate file and data base set up.
  • Partner with sales staff. Communicate accurate information and review loss history.
  • Attach documentation and communications using the AMS360 system.
  • Demonstrate a proactive and systematic approach to information gathering, analysis and problem solving.

Requirements:

  • High School / GED Education required
  • P&C Insurance License required
  • 2-5 years Account Executive Experience within Personal Lines
  • Working knowledge of computers and relevant software applications, i.e., MS Office, Outlook, etc.
  • Possess excellent written and verbal skills in addition to organizational skills.
  • Must be able to work within a team environment.
  • Ability to multi-task and be well organized; prioritize multiple projects.
  • Must possess attention to detail.
  • Must demonstrate flexibility and prioritization skills. Must be punctual and reliable.
  • Must be able to keep information confidential.

 

Email Marketing Coordinator

We are seeking a talented and enthusiastic wordsmith to join our team as an Email Marketing Coordinator. You will work directly with the management team in developing email marketing campaigns to generate prospective clients. This is a full time position located in our Mahwah, NJ headquarters.

Responsibilities:

  • Coordinate outbound email marketing campaigns to target audiences defined by business owners.
  • Partner with Communications Team on developing campaign content.
  • Gather qualifying information, research prospective clients and build prospect lists.
  • Manage lead data with ongoing updates and new information.
  • Analyze and report on success of open rates and click through rates.
  • Assists in campaign follow up.

Requirements:

  • Bachelor’s Degree in Communications, Marketing or related field
  • 1-3 year’s work experience in email marketing
  • Comprehensive understanding of the digital and social media universe.
  • Working knowledge of “Pardot”, “Constant Contact” and “Sendblume”.
  • Excellent written and verbal communications skills
  • Strong project management and organizational skills
  • Ability to adapt to changing priorities based on organizational needs

Employee Benefits

medical

Medical

Low, High and HSA options (Cigna)

dental

Dental

Low and High options
(Cigna)

vision

Vision

VSP and Davis Vision
 

401k

Flexible Spending Account

Medical and Dependent Care

life insurance

Life Insurance

Company paid benefit for you, up to $25k

vision

AD&D

Supplemental – for you and family
 

vision

Long Term Disability

 

vision

401(k) plan

featuring 25% match, up to 5% of contributions


 

Employee Programs:

The Capacity Group is committed to recognizing employees for their achievements and promotes employee wellness.

referral

Wellness Program
healthy

Employee Referral Bonus Program

 

Discount Programs:

The Capacity Group works hard to provide added value to our partner agencies
and their staff including creating discount programs with local and national vendors.

mw

Men’s Warehouse
crossroads

Crossroads Florist
verizon

Verizon Wireless
Snap Fitness

Snap Fitness
pressed4time

Pressed 4 Time – Dry Cleaner Service
learning

The Learning Experience

– Day Care

gogel

Gogel Rent A Car
snap

Visions Credit Union
snap

Plum Benefits
eventhairstudio-bw

Event Hair Studio